Add or update organisation email

About this service

This service allows organisations with a current Australian Company Number (ACN) to manage their email address online.

We will use this email address to send your organisation:

  • Courtesy driver offence notifications, when a traffic offence is committed in a vehicle that is registered to your organisation.
  • Communication about your personalised transport products, including regulatory notices (for applicable customers).
This email address may also be used to respond to your enquiries, process your transactions and to send you information or updates on Transport and Main Roads products and services. For more information, you can read our privacy statement.

To use this service, you will need to:

  • provide personal information to confirm your identity
  • provide details about your organisation for verification
  • have the authority to act on behalf of your organisation
You will not be able to use this service if:

  • your organisation does not have an Australian Company Number (ACN)
  • your organisation's business address is interstate
  • your authorised representative does not have a Queensland customer reference number
  • you cannot confirm your identity or verify your organisation's details
Organisations who are unable to use this service can submit information to us by email.

If you are an individual customer, you can update your details online through your My Account portal.

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