Get replacement address label

About this service

This service allows you to get replacement address labels for any cards issued by Transport and Main Roads.

In short

You can get replacement address labels (stickers) for Queensland:
Driver licences, marine licences, photo ID cards and industry authority cards.

 
  • Replacement labels are free
  • Labels can take up to 21 days to arrive in the mail
 

Ready to get started?
  Use the Continue button.

What you should know

Address labels are stickers showing the current residential address recorded with Transport and Main Roads.

The sticker can be placed over a previous address, printed on the back of your card.

Address labels are available for Queensland:

  • driver licences
  • marine licences
  • photo identification cards
    (formerly adult proof of age cards)
  • industry authority cards
    • driver authorisation
    • dangerous goods driver licence
    • tow truck drivers and assistants
    • traffic controllers
    • driver/rider trainers
    • pilot and escort vehicle drivers

 

Who can use this service

Correct.

You can get replacement labels if:

  • you hold at least one eligible card
  • the address details you have recorded are correct
  • your current label has worn off or is damaged
  • you can't read the address on the current label
  • a replacement label you requested did not arrive in the mail

Don't use this service if:

  • you need to change your address
    Instead, use the change my address service.

    Once your residential address is updated, replacement labels will be automatically posted to you for all cards you hold.

  • you hold a photo identification card that doesn't show your address
    Instead, use the add or remove address on Photo ID card service.

    Once your preference is updated (to show your address on the card), an address label will be automatically posted to you.

  • you have already requested replacement labels in the last 21 days

How to get a replacement address label

Step 1: Login

You can log in with:

  • your TMR details—you will need your Queensland driver licence number/customer reference number (CRN)
    or
  • your Queensland Digital Identity (QDI).
 

Step 2: Check your address

  • Your residential address will appear on the label
  • We'll mail your replacement label to your postal address
 

Step 3: Review your request

 

Step 4: Confirmation

If you are unable to use this online service, please message us or call 13 23 80.

How long it takes

Replacement address labels will be sent by regular post and should arrive within 21 days.

How much it costs

Replacement address labels are free.

 

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