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Before you may undertake any online transactions with us you must carefully read and accept our terms and conditions which include:

General terms and conditions
Privacy statement

Please be aware that our terms and conditions may vary from the Queensland Government terms and conditions which you may have already accepted.

If you use our online services we may collect your personal information. Our privacy statement describes how we protect your privacy, safeguard your information and comply with the Queensland Government's privacy regime (Information Privacy Act 2009).

Your use of, and/or access to, the Department of Transport and Main Roads' online services constitutes your agreement to our terms and conditions.

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  • Please check our scheduled system outages.

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    Delivery of new cards and other correspondence may be delayed over the Easter and Anzac holiday periods. Please retain your receipt as proof of driver licence/authority until your card is received. You do not need to contact the Department of Transport and Main Roads regarding your card until 21 days after your application or renewal date.


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